AskForHelp
Do you have a problem or a question about a ProtoGeni related issue? The first thing you need to do is join the protogeni-users Google group so that you can email a question.
Next, you need to spell out precisely what your problem is, but also include enough information to make it possible to help you. Information such as:
- Aggregate you are having a problem at,
- Slice name,
- The rspec you submitted. If you are using Flack, there is a button to show the rspec so you can send it in,
- When you submitted your slice (include the time zone!),
- The exact response from your client. Look at the "script" unix utility to easily capture output while you are working,
- Any other relevant data.
In general, the more information you provide, the more likely it is that someone will take the time to help you.